Frequently Asked Questions

SoulSpace is a trusted matrimonial platform designed to help individuals find their perfect life partner. We provide a safe, verified environment where you can browse profiles, connect with potential matches, and build meaningful relationships.

Creating an account is simple! Click on the 'Login' button in the header, enter your email address, and verify it with the OTP sent to your email. Once verified, you can complete your profile and start browsing.

Yes, browsing profiles and basic features are completely free. We also offer premium features for enhanced visibility and additional benefits. Contact us to learn more about our premium plans.

SoulSpace is for individuals who are 18 years or older and are genuinely interested in finding a life partner for marriage. We welcome all backgrounds, professions, and communities.

Your privacy is our top priority. We protect your images from being downloaded or copied, use demo contact numbers for display, and never share your personal information without consent. You have full control over who can view your profile details.

Yes, we maintain strict verification processes for all profiles on our platform. Every member undergoes identity verification to ensure authenticity and safety for all users.

Yes, you can temporarily hide your profile at any time from your account settings. This will prevent others from viewing your profile while keeping your account active.

Log in to your account and navigate to the profile settings. You can update your photos, personal details, preferences, and other information at any time.

Each profile has Call and WhatsApp buttons. You can use these to directly connect with the person. Make sure to be respectful and genuine in your communications.

Be genuine, respectful, and specific. Introduce yourself briefly, mention why you're interested in their profile, and ask thoughtful questions about their interests or values.

Use caution when sharing personal information. We recommend getting to know someone through our platform first before sharing sensitive details like your full address or financial information.

Report any inappropriate behavior immediately through our contact form. We take all reports seriously and will take appropriate action to maintain a safe environment for all users.

Our platform displays verified profiles based on various criteria. You can browse through profiles, view detailed information, and connect with those who match your preferences.

Yes, our search and filter features allow you to narrow down profiles based on age, location, and other preferences to find the most compatible matches.

New profiles are added regularly as verified members join our platform. Check back frequently to discover new potential matches.

Profile bookmarking features are available. You can save interesting profiles and revisit them later from your saved list.

SoulSpace works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser.

SoulSpace is a Progressive Web App (PWA), which means you can install it on your mobile device directly from your browser and use it like a native app with offline capabilities.

Profile images are protected from downloading and copying for privacy reasons. If you're having trouble viewing them in your browser, try refreshing the page or clearing your browser cache.

If you encounter any technical problems, please contact our support team through the contact page. Include details about the issue, your browser type, and device for faster assistance.

We expect all members to be respectful, honest, and genuine. Harassment, fraud, impersonation, or any inappropriate behavior is strictly prohibited and may result in account suspension.

We implement multiple safety measures including profile verification, image protection, privacy controls, and a dedicated support team to address any concerns or reports.

Be cautious of requests for money, suspicious behavior, or anyone asking for sensitive information too quickly. Trust your instincts and report anything that seems suspicious.

Yes, you can report inappropriate users through our contact form. We investigate all reports and take necessary action to maintain a safe community.